Frequently Asked Questions
Everything you need to know about your Riwaaz Kurta experience.
How do I determine the right size for my kurta?
We provide a detailed size chart on every product page. We recommend measuring your chest and shoulder width to compare against our guide. If you are between sizes, we suggest choosing the larger size for a more comfortable ethnic fit.
What is your shipping policy for domestic and international orders?
We offer free shipping on all domestic orders within India. International shipping is calculated at checkout based on the destination and weight. Domestic orders typically arrive within 5-7 business days, while international shipping takes 10-15 business days.
Can I return or exchange my purchase?
Yes, we offer a 7-day hassle-free return and exchange policy. To be eligible, the kurta must be unworn, unwashed, and have all original tags attached. Please initiate your request through our Returns Portal.
How should I care for my Riwaaz Kurta to ensure longevity?
To preserve the fabric quality and intricate embroidery, we recommend dry cleaning for the first wash. Subsequently, hand wash in cold water with a mild detergent and air dry in the shade. Avoid direct sunlight and bleach.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes within India.
Are the colors shown on the website accurate?
We strive to display our products as accurately as possible. However, due to different screen calibrations and studio lighting, there might be a slight color variation (within 5-10%) between the website image and the actual product.